Sprin World Support

How can we help?

For account, gameplay, purchase, or bug support, email us and we will help as quickly as we can.

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What to include

  • Your device model and iOS or Android version
  • Your Sprin World app version
  • A screenshot or screen recording if something looks stuck
  • The email address you use for your account, if account help is needed

Bug reports

If a tutorial, button, map, battle, or purchase flow is not working, tell us the screen you were on and what happened right before the issue appeared.

Community Discord

You can also join the Sprin World Discord for quick bug reports, screenshots, and updates: discord.gg/3tk3WzNa7b